Micro Persuasion: Blog Crisis Communications Planning 101
November 20th, 2005
Five steps every company should take to prepare for a PR crisis that might emerge from the blogosphere… and how to combat it with a human voice (aka, your own blogs, vlogs, and podcasts)
- Read the brilliant article at MicroPersuasion. Here’s a marketer who at least understands how to work the cluetrain.
GlitchNYC is the personal blog of Eric Skiff, Community Evangelist for 
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